Summary:

·   Eighteen years of professional experience attracting and retaining talent for Fortune 1000 organizations, government agencies and higher education institutions

·   Leader of $100 Million State, Local and Higher Education practice (SLED) for North Americas largest IT Staffing firm

·   Exceeded forecast every year and averaged over 45% annual growth for 6 years – 4x company average

·   Developed sales and delivery strategies that lead to growth which exceeded company and industry averages

·   Developed and promoted 18 employees into leadership roles

 

Core Qualifications:

·   Developing 18 top performers into leaders

·   Developed and maintained executive relationships with clients within top 50 clients, with were responsible for $80 Million in revenue

·   Development and delivery of executive presentations that resulted in 800% growth in 6 years

·   Understanding clients business objectives and mapping TEKsystems services to the business need resulting in 45% CAGR

·   Developing champions and tailoring BD/Capture strategies to meet the business objectives for over 140 clients

·   Lead contract negotiations with mutli-billion dollar companies and State and Local Governments resulting in over 100 new customers in 6 years

·   Utilized technology tools including CRM’s, social media, and mobile technologies to enhance performance of sales team

·   Accustomed to the demands of business travel and leading high performance teams

Professional Experience:

TEKsystems, Inc. – Grand Rapids, MI

05/99 – Present

Director

Responsible for leading efforts for new business acquisition by positioning TEKsystems portfolio of competencies to meet client’s desired business outcomes.. Competencies include Agile Transformation Services, Data Services and BI/ Analytics, App/Dev, QA, Mobility, UI/UX, Service Desk and InfoSec in both on-shore and off-shore models. Daily activities include development of sales teams, proposal and solution creation, and pipeline management in Salesforce.com CRM.

Leadership Responsibilities:

·               Developed the overall customer strategy for the State and Local Government segment including annual operating plans and quarterly business reviews

·               Responsible for the professional development of TEKsystems sales and recruiting staff, staff consultants and contract employees – resulting in reduction of attrition due to resignation and poor performance

·               Developed and led training for recruiters and account managers on attracting/retaining talent, government procurement & compliance, anti-lobbying, and business development

·               Developed and maintained relationships with sub-vendor community including niche vendors and Historically Underutilized Businesses – this avenue increased placements by 30% and satisfied government contracting goals

·               Developed strategy for increasing organizational performance resulting in 20% year over year productivity gains

·               Developed strategy and led execution which grew portfolio from $13 Million to over $100 Million in 6 years.

·               National Accounts Leader of the Year 2013.

Business Development responsibilities include:

·               Responsible for leading team of 40 Account Managers netting $100 Million in annual revenue

·               Initiating and developing long standing relationships with Information Technology, Procurement, Human Resources, Facilities Management and Senior Leadership within public and private organizations generating 800% growth in 6 years

·               Developing Partnership plans that allow TEKsystems to support Government and Higher Education directly and through partnerships with cooperatives, integrators, VMS providers and OEM’s resulting in 45% annual growth for 6 years

·               Customizing TEKsystems solutions to meet the customer’s individual needs to deliver customized staffing and services solutions

·               Lead the response team for government RFP’s with 90% success rate

·               Collaborating with vendor community to deliver innovative and unique solutions to Government and Higher Education

Delivery Responsibilities:

·               Responsible for ensuring client satisfaction exceeds 95% for State Government customers

·               Lead the placement of over 2,000 IT Professionals on assignments for government and higher education clients each year, averaged 40 placements per week, #1 in annual placements in the industry

·               Responsible for ensuring post delivery support of account, including:  informal weekly reviews of customer satisfaction, formal reviews of customer satisfaction conducted at agreed upon intervals, escalation of delivery issues, and coordination of invoice needs

Technical Recruiter (1999-2000)

·               Recruit IT professionals for WAN/LAN positions within IT organizations.  Including rate negotiation, account management, and hiring/firing responsibilities.

·               Maintain strong relationships with contract employees and IT managers of client firms.

·               Assist in providing project analysis for managed services project coordinated by TEKsystems.

·               Recruit candidates for TEKsystems Technology Training programs.

 

Student Advantage – Boston, MA

04/97 – 05/99

Campus Manager

·               Coordinated student discount program for Michigan State University, Western Michigan University, University of Michigan, Mankato State University, Akron University, and Oakland University.

·               Responsible for recruiting locally and nationally owned businesses as Student Advantage sponsors and for servicing sponsor needs.

·               Responsible for distributing student discount information to students, and distributing discount cards to student members.

·               Generated top first year program in the nation at Michigan State University

·               Nominated for Campus Manager of the Year twice, received award for 1998 sponsor recruitment campaign.

 

Wiseman Publishing – Muskegon, MI

05/95 – 04/97

Marketing Director

·               Developed new marketing program which increased monthly communications revenue by 200% and restructured marketing department reducing cost structure by over 25%

·               Organized and operated partnership ventures with over 50 other publishing companies across the nation.

Education and Certifications:

TEKsystems Corporate Training

·               Recruiter I Training	·               Government Sales and Delivery Training
·               Recruiter II Training	·               Hiring Compliance Training
·               Sales Preparation Training	·               Application Sales Training
·               Sales I Training	·               Security and Compliance Training
·               Emerging Leader Training	·               Government Procurement Training

 

1996–1998Michigan State UniversityEast Lansing, MI

·               Bachelor of Arts, Eli Broad College of Business

·               Major - Business Administration - Pre-law

 

1993–1996Muskegon Community CollegeMuskegon, MI

·               Associate of Arts

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